Pick the help your business needs.
Content, operations, or a custom tool. Most clients start with one. Each service below says who it's for, what you get, what you provide, and what's not included.
Content production
Editing and repurposing the recordings you already have into short videos, carousels, and posts, every month.
Monthly Content Production
Your recordings, turned into finished content every month.
Where it starts
You have recordings (podcasts, talks, webinars, interviews) but no time to cut them into posts, so most of it never gets used.
We edit and repurpose the material you already have into short videos, carousels, and LinkedIn posts, with one clear review step before anything goes out.
Best for
- Coaches, consultants, speakers, and educators who already record
- Founder-led brands that post inconsistently
- Teams with a backlog of video or podcast footage
What you provide
- Your existing recordings (we don't film)
- Logo, fonts, colors, and any examples you like
- One person who gathers and gives feedback
What you get
- Short vertical videos cut and reframed from your recordings
- Captions checked for accuracy
- Carousels built from the strongest ideas
- LinkedIn posts adapted from the same material
- One consolidated review step each cycle
- A monthly review of what went out and what's next
Not included
- Filming or on-site production
- Writing content with no source recording behind it
- Replying to comments and DMs
See an example
Kent Clothier: 8x video output from existing footageContent system setup
The templates, workflows, and approval steps your own team uses to make content. A one-time setup, separate from monthly production.
Content System Setup
Set up the system your team uses to make content in-house.
Where it starts
Your team makes its own content, but every post starts from zero: no shared calendar, no templates, no clear approval step.
We set up the workflow, templates, and approval process your team uses to turn ideas, calls, and transcripts into content. Your team does the making; this is the setup, not the monthly production.
Best for
- Teams that want to produce content themselves
- Founder-led brands with someone in-house to run it
- Teams that record video or podcasts without a repurposing process
What you provide
- Examples of content you like and don't
- Access to the tools you post from
- Time with whoever approves content
What you get
- Content pillars & brand voice guide
- Content calendar + intake form
- Transcript-to-content workflow
- Caption frameworks & template direction
- Approval workflow + optional drafting assistant
Not included
- Producing the content each month (that's Monthly Content Production)
- Filming
Operations systems
Fixing the handoffs, approvals, and repeat work behind your business: intake forms, task flows, SOPs, automations, and reporting.
Ops Blueprint
Map the mess before you build.
Where it starts
Something needs to change, but you're not sure what to fix first, and adding more tools hasn't helped.
We review how work moves through your business today and hand you a prioritized plan: what to automate, what to fix, what to build, and what to leave alone.
Best for
- Businesses that know something needs to change but not where to start
- Teams using too many disconnected tools
- Founders who need clarity before investing in a full build
What you provide
- A walkthrough of how work moves through the business today
- View access to the tools involved
- Time with the people who do the work
What you get
- Workflow & tool-stack review
- Website and client-journey review
- List of what's worth automating, and what isn't
- Prioritized implementation roadmap
- Quick-wins list + 30/60/90-day plan
- Optional video walkthrough
Not included
- Building the fixes (that's a Sprint or Build)
See an example
Self-check first: the 60-second diagnosticAutomation Sprint
Turn one messy process into a working system.
Where it starts
One specific process (intake, follow-up, reporting, admin) eats hours every week and is still done by hand.
A focused build where we take that one workflow and turn it into an automated system your team can use.
Best for
- Businesses that already know what they want to improve
- Teams that need implementation, not just advice
- Repeatable tasks: intake, content, reporting, or admin work
What you provide
- The process, walked through step by step
- Admin access to the tools it touches
- Someone who can test it before launch
What you get
- Workflow map & system design
- Automation setup & tool connections
- A simple screen for your team or clients, where needed
- Testing, refinement & documentation
- Team walkthrough + maintenance plan
Not included
- Ongoing maintenance after handoff (available on a retainer)
- Unrelated processes, which are scoped separately
See an example
Listing automation for an apparel brandOngoing Systems Retainer
Keep your systems working and improving.
Where it starts
You have a website, automations, or a portal in place and need someone who knows it to keep it running and improving.
Monthly support across your website, automations, content system, and operations, from the person who knows how they fit together.
Best for
- Clients who have completed a build
- Teams with ongoing website, content, or system needs
- Founder-led companies without internal ops or tech staff
What you provide
- Requests as they come up, through your client portal
- Access to the systems being supported
What you get
- Website updates & automation maintenance
- Assistant tuning & dashboard updates
- Content system support + analytics
- New feature requests & landing pages
- Workflow documentation & team training
Not included
- Large new builds, which are scoped separately
See an example
The KIT Client Portal retainer clients useCustom apps & websites
Focused tools for the way your team works: client portals, internal dashboards, assistants, and websites that connect to them.
Client Portal & Ops Hub
Give your clients and team one place to go.
Where it starts
Clients email you for files, status updates, and approvals, and the answers live in five different places.
A custom portal or internal dashboard for projects, requests, files, reports, and built-in assistants.
Best for
- Agencies, coaches, and consultants
- Service businesses with recurring clients
- Membership communities & creative businesses
What you provide
- The requests, files, and reports clients ask for most
- Your brand assets
- Someone on your team to own it after launch
What you get
- Portal structure & user roles
- Dashboard screens + database setup
- Client login & core modules
- Tool connections + admin view
- Documentation & launch support
Not included
- Ongoing changes after launch (available on a retainer)
See an example
Try the portal demo (fictional sample data)Website & Systems Build
A website built around how your business works.
Where it starts
Your website no longer matches what you sell, and inquiries from it don't reliably reach the right person.
A modern website that connects your brand, content, lead capture, and follow-up, instead of sitting on its own.
Best for
- Businesses with outdated websites
- Service providers that need more inquiries from their site
- Brands ready to reposition around a clearer offer
What you provide
- Your current site and brand assets
- The offers you want the site to sell
- Access to your domain and any tools it should connect to
What you get
- Website strategy & page structure
- Responsive design + development
- Contact / intake flow connected to your CRM
- Analytics + SEO foundation
- Optional blog, client portal, or built-in assistant
Not included
- Ongoing updates after launch (available on a retainer)
See an example
Thompson Tales: three business models in one storeFrequently asked
No. Most clients start with one: monthly content production, an operations fix, or a custom tool. Pick the one that matches the problem in front of you.
Yes. The best starting point is the Ops Blueprint. It maps where automation helps, what should be built first, and what to leave alone.
Yes. KIT Media is especially built for small businesses, founder-led companies, service providers, creators, and lean teams that need practical systems without hiring a full internal tech team.
Yes. We build client portals, dashboards, custom assistants, request systems, reporting tools, and workflow apps depending on scope.
Yes. Retainers can include website updates, workflow improvements, assistant tuning, automation maintenance, reporting, content support, and new feature requests.
Content Production is a monthly service: we edit your recordings into finished posts. Content System Setup is a one-time project: we set up the workflow and templates your own team uses to make content.
Tell us what's not working.
Send a short note about where things are stuck. We'll reply with the service that fits, or tell you if we're not the right fit.